The NAILBA Case Manager Certification Program helps train and develop new case managers on the life insurance case management process, while certifying existing case managers on the key skills, responsibilities, and best practices that are essential for their role. The program, which has been designed with a life insurance focus, is comprised of eight online learning modules with mastery quizzes for each module.   FIELD DEVELOPMENT COMMITTEE Abby Milner Mann – Vice President, New Business The Milner Group Leah Mahoney, FLMI, PCS – Director of Operations Diversified Brokerage Services, Inc. Carolyn Sampson – Sr. Vice President of New Business The National Benefit Corp Kany MacLellan – AVP, Underwriting and New Business Brokers’ Service Marketing Group Haley Chaires – Life Relationship Manager Ash Brokerage Helena Roberts – Vice President Life Solutions, Underwriting, and New Business Lincoln Financial Group Heather Dowd – Sr. Training Consultant Life Solutions, Underwriting & New Business Lincoln Financial Group Amanda Singer, FLMI, ACS – Vice President Crump Life Insurance Services Tiffany Markarian – Managing Director and Founder Advantus Marketing, LLC Peri Lane – Owner Apis Productions   CONTRIBUTING SUBJECT MATTER EXPERTS Andrea Caruso – Executive Vice President and Chief Operating Officer MIB Group, Inc. Melinda Meyer – President Aspen Strategies, LLC Joangel Concepcion – Director, Memebership and Digital Engagement NAILBA Jane Riley – Chief Compliance Officer The Leaders Group, Inc. Alaina Winson – Support and Services Manager / Operations Project Manager Diversified Brokerage Services, Inc. Dawn Goss – Licensing and New Account Specialist Diversified Brokerage Services, Inc. Lori-Anne Walker – Chief Underwriter Diversified Brokerage Services, Inc. Jann Varner, FLMI – Case Design Team Manager Diversified Brokerage Services, Inc. Brandon Johnsen – Senior Case Design Analyst Diversified Brokerage Services, Inc. Shannon Daly – Product Analyst, Individual Life Lincoln Financial Group Read More

We're delighted to have Chuck Anderson with us to delve into the world of automated underwriting, its implications for the financial planning industry, and how case managers can harness this innovation most effectively. Read More

NCCMs are required to renew their certification every two years (from the date of passing the final exam). To maintain the certification, NCCMs must complete four (4) continuing education courses designed for advanced case managers. These webinars will be 30-60 minutes in duration and are available on-demand. Once the ongoing professional development requirement has been completed ($100), the NCCM renewal application fee to maintain the certification is $99. Total investment: $199. Read More

Health and sports psychologist Dr. Jarrod Spencer will teach you the neuroscience of sleep and equip you with practical skills so that you can sleep, feel and perform better. Read More

Dr. Jarrod Spencer, a health and sports psychologist, will help you lessen your nervousness and increase your excitement by explaining anxiety and how to better manage it. Read More

Dan Cockerell, renowned author, speaker and former Walt Disney World executive, presents on “Professionalism” —the third in his “Method to the Magic Webinar Series” created exclusively for NAILBA. Read More