Commissions Module - Lesson 8: Technology

The Commissions Module equips participants with a practical understanding of how compensation flows across carriers, BGAs, and advisors, and why it is central to advisor retention and firm health. The course covers first-year, renewal, and trail commissions, as well as product-specific differences across life, annuities, hybrids, long-term care, and Medicare products.

Learners will explore inforce transactions that impact pay, regulatory considerations in states like New York, and how to resolve commission errors quickly to maintain trust. The module also introduces the role of technology and reporting systems in reconciling payments, managing hierarchies, and ensuring compliance. By the end, participants will be able to interpret statements, anticipate commission impacts, and support accurate, timely compensation across diverse product lines.

Lesson Overview:

Technology

This lesson examines how technology transforms commission management, replacing manual spreadsheets with automation, dashboards, and integrations. It introduces platforms like Greenwave, SmartOffice, and Agency Integrator, as well as industry systems like DTCC. Learners will see how technology improves accuracy, compliance, and producer trust.

Learning Objectives

• Explain why technology is essential in commission management.

• Recognize how automation reduces errors and delays.

• Identify features of common commission platforms.

• Understand how integration improves reporting and compliance.

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